Privacy Policy
Privacy Policy for Elevated Health MD, LLC
Last updated: [2024]
This Privacy Policy describes how Elevated Health MD, LLC (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.elevatedhealthmd.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details, including your name, address, phone number, and email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, and security questions.
- Shopping information, including the items you view, put in your cart, or add to your wishlist.
- Customer support information, including information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
A2P Compliance
By opting in to text messages from Elevated Health MD, you consent to receive automated marketing and informational messages on your mobile device. These messages may include reminders about registration deadlines and other relevant notifications. Message frequency will vary based on our communication needs.
- Opt Out: You can stop receiving messages at any time by texting “STOP.” For assistance, text “HELP.” While we do not charge for these messages, your mobile carrier’s message and data rates may apply.
- Confidentiality: Your personal information will be kept confidential and will not be shared with third parties for unrelated purposes. By providing your phone number and consenting to receive messages, you confirm that you are the account holder or have the account holder’s permission to opt in.
- Message Type: Messages may include seasonal offers, appointment confirmations, and reminders.
- Data Charges: Standard data and message rates may apply.
- Privacy Policy: This Privacy Policy outlines how your personal information will be collected, used, and protected. By giving your consent, you acknowledge that you have read and understood Elevated Health MD’s privacy practices as described here.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process payments, fulfill orders, and send notifications related to your account and transactions.
- Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing communications by email, text message, or postal mail, and to show you relevant advertisements.
- Affiliated Marketing: By opting in, you agree that your personal information may be shared with our affiliated businesses, including Botanical Sciences, for the purpose of providing relevant product information, offers, and services related to your medical cannabis card and treatment options.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You: We use your personal information to provide you with customer support and improve our Services.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
- With vendors or other third parties who perform services on our behalf.
- With business and marketing partners, including Shopify, to provide services and advertise to you.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties.
- With affiliates or within our corporate group.
- In connection with a business transaction, such as a merger or bankruptcy.
Categories of Recipients
- Vendors and third parties who perform services on our behalf.
- Business and marketing partners.
- Affiliates.
We do not use or disclose sensitive personal information to infer characteristics about you.
Cookies
We use Cookies to power and improve our Site and our Services, to remember your actions and preferences, and to run analytics.
Your Rights and Choices
You may have certain rights to:
- Access or delete personal information we maintain about you.
- Opt out of the “sale” or “sharing” of your personal information for advertising purposes.
- Restrict processing, correct inaccuracies, or withdraw consent for data processing.
Security and Retention of Your Information
We implement security measures to protect your personal information. However, please be aware that no security measures are perfect or impenetrable.
Contact
If you have questions about our privacy practices or this Privacy Policy, contact us at info@elevatedhealthmd.com or 3050 Amwiler Rd, Peachtree, GA, 30360.